Quality Assurance Project/Team Lead Management:

Designed and implemented all aspects of end-to-end test planning, test case development, test execution, project estimation, risk evaluation, test coverage and launch readiness decisions for national/global products, projects and campaigns.

Test Tools:

Jira, Bugzilla, GitHub, Selenium IDE, Cucumber, Sauce Labs, Test Fairy, scripting and test harness management, Charles, Fiddler, XCode, Chrome, Safari, IE, Firefox browser developer tools

Agile Methodology:

Successful conversion of national-scale waterfall projects, including navigating red-flag reviews, sprint QA cycles, estimation and backlog management

Technical Operations:

New Relic real-time monitoring and operational responsibility for multi-tier systems implementation of new code, error-handling, and response determinations  

Offshore/Remote Testing:

Planned and coordinated remote test teams providing around-the-clock testing in India, Ireland and Singapore, validating, prioritizing, and escalating test results, as well as utilizing test resources from sister offices of the global digital agency.

DevOps/Continuous Integration/Release Management:

Investigated errors and failures at all stages of Jenkins automated development pipeline, initiating builds, validating test automation results, and investigating conflicts between new code and existing automated tests

API Testing:

Implemented testing for API conversions, ensuring quality equivalence between new and old API implementations for national client while maintaining weekly publishing schedule 

Analytics:

Validated tagging, tracking, and metrics for Google Analytics, Omniture/Adobe, Doubleclick, including using analytics console results to target testing

Websites:

Enforced quality and brand consistency standards for national/global clients and their campaigns utilizing HTML, Javascript, Ruby on Rails, ASP, Java, SQL, and Oracle including cross-browser compatibility, functionality, user experience, error-handling 

Social Media:

Tested integrated social media components of client campaigns on Facebook, Twitter, Pinterest, Google+, including monitoring of user-generated content

Mobile Applications:

All aspects of functional and user experience testing of both iOS and Android applications on full range of phones and tablets, especially through hardware and OS updates

Performance/Load Testing:

BrowserMob/Neustar scripting and execution for national retailer Black Friday maximum peak loads, including real-time provisioning of additional resources to accommodate peak loads.

Requirements:

Developed, reviewed, and approved business and technical requirements, user stories and test cases with internal and external client analysts, project management and executive teams

Optimization:

Increased page load and response times 20 to 30% through web trace analysis, expertise measuring page load times and network bottlenecks, and ensuring high-quality video content delivery over AKAMAI CDN

Localization:

Delivered global sites simultaneously and in phased releases in multiple languages and meeting regional legal requirements and technical specifications, including 2-byte character languages Chinese, Japanese, Korean, and Thai.

Accessibility:

Ensured compliance with highest standards for blind and impaired users using JAWS test framework 

Content Management System (CMS):

Adobe CQ, Sitecore, proprietary in-house developed CMS's like the Nike Platform and Method consumer products

Cloud Computing Platforms (SaaS):

Tested and deployed major campaign websites on most major cloud platforms like Microsoft Azure, RackSpace, Amazon Web Services, Google App Engine, Heroku

Collaboration:

Local and remote team collaboration and coordination via tools like Confluence, HipChat, Skype, Zoom, Slack, WhatsApp